Administrative Assistant, Music School

Reports to: Manager, Music Education

Duration: Part-Time, ongoing

Location: Markham, ON

Number of available positions: 1

Posted: June 4, 2026

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Summary

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The Administrative Assistant supports the efficient and effective operation of the Yamaha Music School by providing a full range of front-line customer service and administrative support. Working closely with the School Supervisor and School Manager, this role helps facilitate positive interactions with students, parents, instructors, and contractors while ensuring smooth day-to-day school operations.

The key responsibilities of the Administrative Assistant include but are not limited to:

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Customer Service

• Answer phones and respond to voicemail and email enquiries regarding enrolment and account balances.
• Greet customers at the front desk and provide a welcoming, professional experience.
• Register students and assist with course enrolment.
• Collaborate with instructors and administrative staff to confirm schedules and studio assignments.

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Sales & Marketing Support

• Discuss course options with prospective students and provide guidance on appropriate programs.
• Assist students with registration and programme selection.
• Design and produce in-house posters and promotional materials (as skills apply).
• Provide information regarding the instrument rebate programme.

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Administrative & Records Management

• Enter student registration data accurately into computer systems.
• Process student account adjustments with a high level of accuracy.
• Maintain and update student records and files.

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Inventory & Physical Environment

• Assist teachers with preparation and distribution of course materials.
• Conduct periodic stock taking.
• Set up studios as required, including movement of equipment.
• Monitor safety and hygienic conditions within the school.
• Perform periodic lifting of up to 30 lbs, as required.

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Additional Duties

• Assist with off-site promotions, concerts, and special events.
• Provide scheduling flexibility during high-volume periods.
• Support extended or varied shifts, including evenings and weekends.

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Qualifications & Skills

• Proven customer service experience, both in person and by phone.
• Excellent written and verbal communication skills in English.
• Strong organisational skills and ability to prioritise tasks.
• High level of professionalism, discretion, and personal integrity.
• Ability to work rotating shifts, including opening and closing shifts on Saturdays and Sundays.
• Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience using CRM systems such as Salesforce is an asset.
• Strong attention to detail.
• Collections or fund recovery experience is an asset.
• Willingness to travel between the school in Markham and head office in Scarborough.
• Additional languages reflecting the customer base (e.g. Mandarin, Cantonese, Persian, Korean) are an asset.
• Available to work up to a maximum of 20 hours per week based on business needs.

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Yamaha Canada Music Ltd. is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, disability, religion, gender, gender expression or national origin.

We will provide equitable treatment and accommodation to ensure barrier-free employment, in accordance with the Accessibility for Ontarians with Disabilities Act. An accommodation request will be accepted as part of the company’s hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical or other documentation to Human Resources to ensure that appropriate accommodation is provided throughout the hiring process. If you require assistance or accommodation during the application process, please let us know when submitting your application.

We thank all applicants; however, only those under sincere consideration will be contacted.

Please apply with a resume.

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Web & Digital Content Specialist

Reports to: Manager, CX Strategy

Duration: 12-month Contract

Location: Toronto, ON

Number of available positions: 1

Posted: April 7, 2026

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Summary

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The Web and Digital Content Specialist support the execution of Yamaha Canada’s digital content and communications strategy across web and social platforms. This role serves as a central point of

coordination for content workflows, ensuring timely, accurate, and bilingual delivery across channels.

Working across Music, AV, and Music Education divisions, the coordinator helps bring global and local content to market, supports creator and community engagement, and maintains a consistent and compelling Yamaha presence online. This role plays a key part in enabling a “One Yamaha” approach across all digital touchpoints.

The key responsibilities of the Web and Digital Content Specialist include but are not limited to:

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Content Workflow & Web Coordination

• Manage the end-to-end Global Website Content communication flow – review global content updates, align with product managers, coordinate with stakeholders to execute.
• Ensure all content is bilingual (EN/FR) prior to launch.
• Review staging links and secure approvals before go-live.
• Maintain and update Yamaha Canada web properties, including the Music School website.
• Ensure accuracy, consistency, and alignment with brand standards across all web content.

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Social Media Management & Community Engagement

• Curate and manage Yamaha Canada’s social media presence.
• Monitor day-to-day activity, including:
  • Creator tags (sponsored and organic).
  • Mentions, comments, and engagement opportunities.
• Respond, engage, and route inquiries as appropriate.
• Identify and coordinate creator collaborations and partnership opportunities.
• Support growth and engagement of Yamaha’s online community.
• Build and manage boosted posts and paid social campaigns (Facebook/Instagram), including audience targeting, budget allocation, and performance monitoring.

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Content Planning & Execution

• Schedule and publish website content provided by head office and internal divisions.
• Develop and execute social content tied to:
  • Sales promotions and activities.
  • Product launches and campaigns.
  • Local activations and events.
  • Artist/creator collaborations.
• Adapt global assets for local relevance and performance.
• Collaborate with internal teams and designers to develop supporting content.
• Build, schedule, and deploy email campaigns and newsletters using Mailchimp (or similar platforms).
• Format and optimize email content for readability, engagement, and basic performance (open/click rates).

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Cross-Functional Coordination

• Act as a liaison between:
  • Marketing
  • Product teams
  • Global stakeholders
• Track content timelines, approvals, and deliverables.
• Support continuous improvement of content workflows and processes.
• Contribute to reporting and insights on content performance.

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Qualifications & Skills

• Excellent written and verbal communication skills in English.
• Preference for candidates bilingual in English and French.
• Strong understanding of marketing fundamentals (brand positioning, messaging, content strategy).
• 2–4 years’ experience in digital content, marketing, or social media coordination.
• Experience with influencer/creator collaborations or community management is an asset.
• Experience managing content across web and social platforms.
• Experience with e-commerce environments and merchandising is an asset.
• Solid understanding of digital marketing channels and best practices:
  • Social media
  • Email marketing
  • SEO fundamentals
• Hands-on experience with content management systems (CMS) and basic front-end editing (HTML/CSS).
• Experience creating and managing boosted posts and basic paid social campaigns (Meta/Facebook & Instagram), including targeting and budget management.
• Experience building and deploying email campaigns using platforms such as Mailchimp (or similar), including formatting, segmentation, and scheduling.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Strong proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Familiarity with Wordpress or similar CMS platforms is an asset.
• Familiarity with Meta Ads Manager and basic campaign performance analysis (CTR, engagement, conversions) is an asset.
• High attention to detail and strong organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working cross-functionally with internal teams and external partners.
• Strong collaborator with the ability to take direction and work independently.
• Proactive interest in emerging digital trends and technologies is an asset.

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What Success Looks Like

• Content is delivered on time, accurately, and fully approved.
• Social channels are active, engaging, and aligned with brand priorities.
• Creator relationships are effectively managed and expanded.
• Global and local content is seamlessly integrated across platforms.
• Internal teams experience smooth, efficient content workflows.

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Yamaha Canada Music Ltd. is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, colour, disability, religion, gender, gender expression or national origin.

We will provide equitable treatment and accommodation to ensure barrier-free employment, in accordance with the Accessibility for Ontarians with Disabilities Act. An accommodation request will be accepted as part of the company’s hiring process.

If you are invited to participate in an assessment process, kindly provide your accommodation needs in advance. Please be advised that you may be requested to provide medical/other documentation to Human Resources to ensure that appropriate accommodation is provided to you throughout the hiring process. If you are an individual with a disability and you need assistance or an accommodation during the application process, please kindly let us know when submitting your application.

We would like to thank all applicants; however, only those under sincere consideration will be contacted.

Please apply with a resume.

APPLY NOW