What Personal Information does Yamaha Collect?
Yamaha recognizes that you may have provided, and may continue to provide us with Personal Information. Personal Information that Yamaha collects includes information such as your name, home address, telephone number, e-mail address, and financial information (such as credit card information, and credit history). From time to time, Yamaha may also collect information about your purchase patterns, personal preferences and your demographics (such as your age or gender).
You may have provided Yamaha with your Personal Information while visiting our web site, when completing warranty registration applications, while enrolling in a music class, or while submitting an application to become an authorized Yamaha dealer.
How does Yamaha Use Personal Information?
Yamaha may use your Personal Information for the following purposes:
- Completing purchase and service transactions with you;
- Responding to your requests for information regarding Yamaha products, services and pricing information;
- Providing you with information about programs and classes offered through the Yamaha Music Education System and administering these classes and programs;
- Providing you with information regarding the Yamaha Music Camp, and the management and administration of the Yamaha Music Camp.
- Administration of our product and service warranty programs;
- Improving our products and services by better understanding your musical needs; and
- To advise you of products or services that may be of interest to you.
Disclosure of Your Personal Information
Yamaha may disclose your Personal Information as permitted or required by law, in conjunction with a government inquiry, law enforcement activities or in litigation or dispute resolution. In addition, if a Yamaha service provider is located outside of Canada, your personal information may be collected, processed and stored in a country where the laws are different from those in Canada, and where local law enforcement or the local government (e.g. the U.S. government) may be able to obtain disclosure of your personal information under the local laws.
Finally, our website, ca.yamaha.com, does contain links to sites outside of and not controlled by Yamaha such as those belonging to authorized dealers, social media, video hosting, or independent product review sites. Yamaha is not responsible for these sites, their omissions or for the policies or content of the websites. We recommend that you read the privacy policies of these sites before making a decision to provide your personal information to the site operators.
All marketing communications Yamaha sends to you will provide you with contact information to withdraw your consent should you decide that you no longer wish to receive such marketing communications and promotional materials.
Withdrawing Your Consent
Accessing Your Personal Information
Yamaha will endeavour to provide the information you require within a reasonable time and no later than 30 days following the request.
Retention of Your Personal Information
Yamaha will only keep your Personal Information for as long as it is required for internal business purposes and in order to satisfy various accounting and legal requirements. When we no longer require your Personal Information, we will take steps to ensure that is destroyed, or that your personally identifiable information is removed.
Contacting Yamaha About Your Personal Information
If you wish to withdraw or change your consent to Yamaha’s use and disclosure of your Personal Information, or if you would like to contact us with a question or complaint regarding our use or disclosure of your Personal Information, please contact our Privacy Officer at (416) 298-1311 or by visiting our web site at ca.yamaha.com .